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shipping + returns

READY TO SHIP items will be headed your way within 2 business days!

Return Policy

Your satisfaction is VERY important to me - if I have made an error, please let me know immediately and I will do everything I can to fix it as quickly as possible.
If you have any problems or defects with your purchase, please let me know as soon as possible. Requests for free repairs/replacements more than 30 days after original purchase will be considered but NOT guaranteed.

All personalized items and custom designs are final sale...non-returnable/non-refundable. Of course, if I have made an error or there is a manufacturing defect, returns may be approved if repair or replacement is not an option. 

Return authorization is required - Please contact malisay designs before sending anything back.


Shipping and rush processing fees are non-refundable.


If you would like your item shipped to an address other than yours, you will be given that option during checkout. 
I am not responsible for any delays or non delivery of items caused by incorrect and unconfirmed addresses.

Domestic orders ship first class USPS and include tracking + delivery confirmation. Please allow 3-5 days of actual transit time for USPS first class packages.  

International orders are shipped USPS first class international. malisay designs is not responsible for delays caused by customs.
BUYER is responsible for any duties or customs charges that may be imposed as a result of shipping